NO you CAN'T fucking delete your order now!!! We're in FILLS! The CLOSE DATE is the CLOSE DATE for PRECISELY THIS REASON! You're supposed to have your shit figured out by THAT date...not "oh you know I just can't swing it" or any other assorted fucking lame-ass excuse for FUCKING UP MY NUMBERS.
So...let's say you order 2 of thelistsfavoritepuppet and then, when the fills list comes out, you see that we need 5 of thelistsfavoritepuppet to fill a pack of six. The thing to do about this is NOT to broadcast a panic-stricken whiny-ass post to the list. YES I tallied your 2 thelistsfavoritepuppets correctly. YES there are 5 more to fill a case. This would be because there were TWENTY-FIVE thelistsfavoritepuppet ordered. Of course you can't do the math, or maybe YOU could be co-op organizer. You are now officially off the list of people-I'd-ever-buy-anything-from. Of course I'm not a fucking retard, and of course I can fucking tally the number of puppets everyone ordered (not that tallying 300 puppets is EASY...) and of course I can divide that number into the number of puppets per case and get an accurate remainder. This was, last I checked, 4th grade math.
CHECK THE FUCKING DATABASE. Don't know if I got your order? CHECK THE FUCKING DATABASE. Don't know if I got your order RIGHT? CHECK THE FUCKING DATABASE. Don't know if you got those minis you wanted? CHECK THE FUCKING DATABASE. Don't know your total? CHECK. THE. FUCKING. DATABASE. DAMNIT.